GBP Management Service
Google Business Profile Management for Restoration Companies
We run your GBP like an emergency dispatch desk. Posts, photos, reviews, Q&A, service areas, products — all updated weekly so Google keeps you in the 3-pack.
Check if your market is still available →
Your GBP is the only marketing asset Google trusts more than your website.
Most restoration owners set up their GBP in 2018, claimed it, added a phone number, then never touched it again.
Meanwhile the SERVPRO down the street posts 3 times a week, replies to every review the same day, and uploads 8 photos a month.
Google notices. The 3-pack notices. Your phone notices.
What you get every month.
Six deliverables that compound. None of them require your time.
Weekly GBP posts
Service updates, before/after callouts, neighborhood mentions. Every post hits an emergency keyword.
Review response within 24 hours
Five-star reviews get a thank-you. Negative reviews get a measured, public response that protects your brand.
Photo + video uploads
Minimum 8 photos/month. Geotagged. Job-site shots. Equipment. Team. Branded vehicles.
Service area + service list maintenance
We keep your service areas tight to the cities you actually serve. Stops Google from de-ranking you for being too broad.
Q&A management
We seed and answer the questions that drive emergency calls. Yes you do mold. Yes you respond within 60 minutes. Yes you bill insurance.
Booking link + UTM tracking
Every CTA on your profile points to a tracked link. You see which posts and which photos generate calls.
How the 90-day pilot works.
Three phases. Predictable cadence. You stay out of it after week 2.
1
Day 1-7: GBP audit
We pull your current profile, your top 3 local competitors, and Google's GBP best practices. You get a one-page diagnostic with the exact gaps.
2
Day 8-30: Rebuild + first 4 posts
Categories, services, attributes, products, service area, photos, opening Q&A. First weekly post live by day 14.
3
Day 31-90: Weekly cadence + reporting
Weekly posts, review responses, photo uploads. Monthly report shows GBP views, calls, direction requests, and which posts drove them.
Why this beats the alternatives.
DIY (you do it)
- 2-3 hours/week minimum to do it right
- Inconsistent — busy weeks mean nothing gets posted
- Reviews sit unanswered for days
- No competitor benchmarking
- No data on what is actually working
PacWest manages it
- Zero hours/week from you
- Weekly cadence Google rewards
- All reviews answered within 24 hours
- Monthly competitor gap report
- UTM tracking shows which posts drive calls
Frequently asked.
Do I need to give you my Google login?
Yes. We become a Manager on your GBP — never the Primary Owner. You keep full ownership and can remove our access anytime.
Will you respond to reviews using my name or the company's name?
The company's name, always. Responses sound like an owner wrote them. We send the first 4 review responses to you for tone approval before going live.
How fast will I see Google Maps movement?
Most clients see GBP profile views climb in 21-30 days. 3-pack movement on competitive emergency terms usually shows up between days 60-90.
What if I already have someone managing my profile?
Most of the time we replace them. Sometimes we co-manage on a specific city or service if the existing relationship is working. We will tell you which during the audit.
K
Who is behind this
Kemar Lawrence — PacWest Digital
Kemar runs PacWest Digital, a Google visibility partner for independent water, fire, and mold restoration companies. He helps operators generate exclusive emergency calls from Google through Google Maps visibility, dedicated acquisition sites, review growth, and local market positioning — one company per market.
Your market is still open. For now.
We lock one restoration company per metro. 87% of US metros are still available. The 13% closed are mostly the Southeast. Check yours in 15 minutes — no pitch, just a yes/no.
Check if your market is still available →